Powerful Features

Streamline your reviews with Australia’s #1 reputation tool.

Collect Reviews Effortlessly

With a simple and convenient process, customers can leave reviews with ease — helping you build credibility faster.

1. Customer receives message.

An automated email or text is sent via the RapidReviews platform, inviting your customer to leave a review.

 

2. Customer leaves review.

With just a click, they’re taken to review your business on key platforms like Google or Facebook — helping strengthen your online reputation.

3. Monitor your reputation.

Easily track and manage all your reviews across multiple sites from one simple, easy-to-use dashboard.

Automate review invitations.

Easily automate review requests with our platform, which integrates seamlessly with your existing systems — including your website, CRM, and more.

Be Seen on Trusted Platforms

Our platform connects your business to all the major review sites that influence customer decisions — including Google, Facebook, TripAdvisor, and many more. By centralising your review efforts, we help you build a strong, trusted presence where it counts most.

Advanced reporting.

Gain powerful insights into your online reputation with in-depth reports and analytics. Easily track, filter, and assess customer feedback and reviews to uncover patterns, measure performance, and make smarter decisions to grow your business.

Templates
Fully customisable text messages and emails using our template creator allow you to brand all of your review invitations.

Review reminders

Automated, friendly reminders are sent to your customers ensuring a greater conversion rate and a higher chance to receive a 5 star review.

Manage negative reviews

Our system can automate negative review replies from a choice of predefined templates, so your customers will always feel looked after.

Website widgets
Display your latest and greatest reviews directly on your website.




Artificial Intelligence

We use the latest AI technology to calculate the best time of day for people to give 5 star reviews.

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Reputation Monitoring

View and manage all your reviews in one simple and powerful dashboard and be instantly alerted when new reviews come in.

Campaigns

Multi-stage campaigns designed to maximise email and text message opening rates and conversions.

Social sharing
Automated social sharing of your best reviews on Facebook, Twitter and more.



Re-target happy customers

Remarket your products or services to your happiest customers.

Notifications

Get instantly notified when a review is left for your business.

Mobile form

Easily collect reviews on the go with our mobile form.

Tap to review

Your customers can easily tap their phone or scan a code to instantly review you in store or on the go.

Watch Video Demo

Why are reviews important?

From increasing leads, to showing up higher in search results there are numerous benefits to reviews for your business.